FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.Didn’t find what you need?

As one stop panel solution provider, we keep enlarging our product categories but we have strict process to approve a new product to be added into our list. And it takes time to upload products online. You can let us know your inquiry and check if we can supply.

2.You have very new or special product?

we have strong R&D capacity and please try us. We are happy to customize products for you.

3.What if you are big wholesaler?

We have our own VIP customer list. Contact us to see if you can meet our VIP standard. VIP customer can enjoy a lot of favoured policies.

4.How long is the lead time?

2-4 weeks upon deposit. If we happen to have semi-finished in stock, the leading time will be short, if not have stock, the leading time is usually within 15 days, and also according to the quantity of your order.

5.What is the payment terms?

T/T deposit+balance upon copy B/L, OR 100% L/C at sight

6.Other question?

Just contact us directly. We are happy to answer all your questions.

7.Are the samples are available?

 Yes, the sample is free and freight charge would be collected in your side. But after the order is confirmed, this freight charge could be deducted from the whole payment or another sample that you need could be sent to you next time and the freight charge will be paid by our side.

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